Regional Manager - North & Midlands

Salary: £42,000 – £48,000 per annum
Contract: Full-time, permanent
Location: Field-based within your region, with periodic HQ visits
Reports to: Managing Director / Head of Education
Team: Performance Managers

iRock School of Music is a nationally recognised, award-winning organisation bringing high-energy rock and pop music into primary schools across the UK. Every week, tens of thousands of children build confidence, creativity and teamwork through our band-based lessons — and as we continue to grow, strong regional leadership is essential.

We’re now looking for an experienced Regional Manager to lead one of our national regions (North), with overall responsibility for a large, field-based team of music teachers. This role is for someone who cares deeply about children’s experience of music education and is confident in taking ownership of standards, performance and outcomes across a large team.

You’ll lead through your Managers, setting clear expectations for teaching quality, culture and performance, while ensuring strong delivery, operational resilience and commercial performance across the region. You’ll coach and develop Managers as performance leaders, maintain clear visibility of what’s happening in schools, identify risks early and ensure issues are owned and resolved.

The Role

As Regional Manager, you will:

Lead Coach and support a regional team of Performance Managers
Own regional operational and commercial performance, using data to drive improvement
Ensure lesson delivery is reliable, consistent and high quality across the region
Identify risks early and coordinate effective, timely resolution across the region
Full ownership and accountability of the regional operations, this is an end to end role where the buck stops with you
Partner closely with HQ teams to ensure strong communication, escalation and follow-through
Act as a calm, visible leader in the field, supporting teams through challenge and change

Commercial & Operational Accountability

You’ll be responsible for:

Capacity, retention and sustainable regional growth
Using dashboards and data to spot trends and take decisive action to improve regional performance
Supporting & drive growth initiatives by ensuring operational readiness
Maintaining high standards in concerts, communication and complaint handling

Leading People

Coach, Lead & Support Performance Managers through regular 1:1s and field visits
Ensure consistent observation, feedback and follow-through for your regional teaching workforce
Oversee and ensure delivery of area meetings / forums on a termly basis across the region
Step in quickly when standards drop or communication falters
Build a calm, accountable culture with clear ownership and tidy records

Quality, Standards & Safeguarding

You’ll champion “what good looks like” by:

Championing curriculum and lesson quality standards
Ensuring safeguarding is non-negotiable
Championing training, development and consistent behaviour expectations
Maintaining strong data hygiene and operational discipline

Schools & Stakeholders

Working in partnership with our School Relationships Team, you’ll:

Maintain school confidence through clear, respectful communication
Oversee effective complaint handling and resolution
Oversee and have full ownership of concerts execution from delivery, quality through to excellent customer experiences across the region
Growth initiatives are delivered smoothly
Provide clear reporting on risks, outcomes and improvements

About You

Essential:

Proven regional or multi-site leadership experience (education, music or service operations)
Strong experience performance-managing leaders or managers
Highly organised, detail-focused and strong on follow-through
Confident communicator with senior school leaders and stakeholders
Data-literate and comfortable using systems and dashboards
Full UK driving licence and willingness to travel regularly
Enhanced DBS (or willingness to obtain)

Desirable:

Experience in music education and/or primary education
Experience supporting operational growth at scale
Familiarity with quality reviews, inspections or service audits
Experience in maintaining key stakeholder relationships

Why Join iRock?

A senior management role with real influence and autonomy
The chance to shape regional delivery in a fast-growing organisation
Work aligned to a clear mission with visible impact on children’s lives
Supportive, values-driven culture that genuinely cares about quality and people

What We Offer

A full-time, permanent role in a friendly, music-loving workplace.
27 days annual leave, plus recognised bank holidays.
Annual Bonus Based on both company and individual performance
Pension scheme and health and wellbeing package.
Opportunities for professional development and career progression.
Regular team events and an annual, all-expenses-paid summer conference.
Employee referral bonus scheme.

If you’re a strong operational leader who thrives in the field, values high standards, and wants to make a meaningful difference through music education, we’d love to hear from you.

Recruitment Statement

This role requires the applicant to be a UK national or be resident in the UK with a right to work visa already in place. iRock embraces diversity and equal opportunity. This advert is not intended to discriminate on the grounds of a person's gender, marital status, race, religion, age, disability, or sexual orientation. We are committed to fair treatment; therefore, every candidate will be assessed only in accordance with their merits, qualifications, and ability to perform the duties of the job.

We are committed to safeguarding and promoting the welfare of children. Due to the nature of the position, any offer of employment for this role will be subject to a satisfactory Enhanced DBS and other vetting checks and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from working in a regulated activity. Ex-offenders with spent conviction will be considered on an individual basis and the nature of their offence will be taken into account in the recruitment decision.

Throughout the recruitment process, iRock collects and processes a range of personal data relating to job applicants. We are transparent about how this data is collected, used, and stored and are committed to compliance with data protection obligations.

For more details on our recruitment policies, visit iRock Recruitment Policy.